Cancellation policy - guesthouse

We will always try to amend bookings, should you need to change things, providing that we have availability to do so.

For bookings made directly with us:

In the event of cancellation, no additional charge will be made so long as notification is received prior to 7 days before the date of stay. In this instance your deposit will be returned. If you need to cancel your booking please call us on 01535 643209 or email hello@weaversguesthouse.co.uk. Cancellations made on the day (within 24 hours of 3.30pm on the day of check-in) and no-shows will be charged the full amount of the stay.

If cancellation is received within 7 days of your stay, you will be charged the deposit stated on your booking.

If cancellation is not received within 7 days of your stay and you do not arrive, 100% of the total reservation cost will be charged. We always recommend you take out holiday insurance cover in case of any unforeseen circumstances.

For bookings made through third party travel and accommodation websites:

Please refer to the cancellation policy set out by them for your specific booking. Please note, with third party websites, cancellation policies can vary from booking to booking, so take note of the policy on your own booking.

Please also bear in mind, we are given very little control over third party bookings and cannot amend or change them on your behalf, you have to manage this yourself through the third party.

Cancellation policy - cottages

For bookings made directly with us via phone, email or on our website:

Upon booking a deposit of 25% of the total booking cost will be taken from the card. This deposit is non-refundable.

30 days prior to the check-in date, the remaining 75% of the total booking cost will be charged from the card details given when booking. The whole booking, at this point is non-refundable. If you book within 30 days of your stay, the full amount will be charged upon booking and this will be non-refundable. Should we not be able to charge the card at 30 days before the check-in date and if we are unable to get hold of the guest within 3 further days, we will cancel the booking and send written confirmation of the cancellation to the email used when booking. If you wish to pay by a different card or means (e.g. bank transfer or cash - by prior arrangement), this is fine, please just let us know via email or phone when you first book.

We strongly recommend taking out holiday insurance, to cover you should you need to cancel your stay at any stage.

For bookings made through third party travel and accommodation websites:

Refer to the cancellation policy set out by them for your specific booking. Please note, with third party websites, cancellation policies can vary from booking to booking, so take note of the policy on your own booking.